Your Panasonic Smart TV is supposed to provide you with crystal-clear sound, but what happens when the sound starts to go wrong ?

Here are some of the most common causes of sound problems on Panasonic Smart TVs:

• Low volume: This is the most common cause of sound problems. Make sure that the volume is turned up on both the TV and the connected device.
• Muted: The TV may be muted. Check the volume settings to make sure that the TV is not muted.
• Wrong audio output: If you are using a soundbar or other external audio device, make sure that the TV is set to output sound to that device.
• Faulty cable: The cable connecting the TV to the connected device may be faulty. Try using a different cable.
• Damaged speakers: The speakers on the TV may be damaged. This is a more serious problem and may require professional repair.
• Firmware issue: A firmware issue can sometimes cause sound problems. If you have a recent firmware update available, install it.

This guide by Fixwebnode will cover how to resolve this sound issue on your Panasonic Smart TV.

Steps to take When Your Panasonic Smart TV Sound Sounds Wrong

There are a few things you can do to troubleshoot the problem and get your TV sounding good as new again.

1. Check Sound Menu

Your TV may have a variety of audio settings that can affect the sound quality. Take a look at the sound settings and make sure that they are set to your liking. 

To proceed:

• Press the Menu button on the TV Remote.
• Then, navigate through the options using the up and down keys. 
• Once Sound is highlighted, press the OK button.
• Here, you can tinker with the Bass, Treble, Balance, etc. There are two additional features, "A.I. Sound" and "Auto Volume Leveling"; they aim to even out the loud and soft sounds, but may not work every time. In that case, try switching them on or off in relation to the program.

If this resolves the problem, then you have the option to leave the menu. 

To do this, simply press the 'Return' button or let around 30 seconds elapse and it will go away by itself.

2. Inspect Input Device

Occasionally, it is not the TV that has the problem, but the device transmitting visuals and sounds to the TV.

• If the cable isn't working properly, try playing something on a DVD or Blu-Ray. If that works then the issue may be with the device providing the programming rather than the TV itself.
• Turn off your cable, DVD, or Blu-Ray player, wait for a bit, and then switch it back on, and then have another go.
• If one device functions correctly (e.g. DVD or Blu-Ray player), but another one does not (e.g. cable box), it is advisable to contact the supplier of the non-functioning device.

When the issue has been fixed, 'Return' button on the remote control can be pressed to leave the menu, alternatively wait 30 seconds for the menu to automatically close.

3. Power cycle the TV

Power cycling a TV means turning it off and then on again by unplugging it from the power outlet. This can help to clear any temporary glitches or errors that may be causing the sound problem. 

To power cycle your Panasonic Smart TV, follow these steps:

• Press the Power button on the unit itself or on the remote to turn it off.
• Unplug it from the power outlet afterwards. 
• After waiting 10 seconds, plug it back in and press the Power button to turn the TV on again.

Once the TV has turned on, check to see if the sound problem is still there. 

Power cycling can also be helpful for fixing other problems with your TV, such as frozen images or unresponsive controls. 

It is a simple and easy troubleshooting step that can often fix the problem without having to call technical support.

Note:

• Make sure that the TV is completely unplugged from the power outlet.
• Do not press the power button on the TV while it is unplugged.
• Wait at least 30 seconds before plugging the power cord back in.
• If you are using a surge protector, make sure that it is also turned off before unplugging the TV.