Working tips to fix Samsung TV with Sound but No Picture

Samsung TV

Having a Samsung TV with sound but no picture can be extremely frustrating. You may be watching a show or movie and suddenly the picture disappears, leaving you with only sound.

Whether your Samsung TV is old or new, you may find yourself in this situation. This can be difficult to figure out the cause of the issue. Fortunately, there are a few simple steps you can take to troubleshoot this issue and get your picture back.

This issue can be caused by a few different things including a faulty connection, a faulty cable, or a setting issue. 

Here at Fixwebnode, we shall look into the effective ways of fixing Samsung TV with Sound but No Picture.



Main reasons for Samsung TV with Sound but No Picture:

  • Loose or damaged cables.
  • Malfunctioning or outdated TV components.
  • Settings problems.
  • Damaged display panel.
  • Faulty LCD panel.



1. Check the HDMI Cable

One of the first things to check is the HDMI cable.

The HDMI cable is the cable that connects the TV to the source, such as a cable box, a streaming device, DVD player, or gaming console.

  • It is important to make sure the cable is securely connected at both ends. When checking the connection, look for any visible signs of damage, such as a frayed or cracked jacket. If the cable looks damaged, it should be replaced.
  • If the HDMI cable looks fine, try unplugging it and plugging it back in. This will reset the connection and may solve the issue. If the issue persists, it may be worth trying a different HDMI cable. This is especially true if the current cable is old or of inferior quality.


2. Check cable ports and input

It is also important to make sure the HDMI ports are clean and free of debris.

Over time, dust and dirt can build up in the ports, which can prevent a secure connection. To clean the ports, use compressed air or a cotton swab dipped in isopropyl alcohol.

It is important to make sure the port is set to the correct input. The input can be changed by pressing the input or source button on the TV remote. Keep pressing the button until the correct input is displayed.


3. Check the Power Source

Make sure the TV is plugged into a working power source. If the TV is plugged into a power strip, make sure the power strip is turned on.

To do this:

  • Unplug the Samsung TV from the wall socket, and then wait at least 30 seconds.
  • Check the power cord and make sure it is securely connected to both the wall socket and the back of the TV.
  • Inspect the power cord for any damage or frayed wires. If the power cord is damaged in any way, it should be replaced.
  • Check the wall socket for any loose connections or other signs of damage. If the wall socket appears damaged or loose, try using a different socket or contact an electrician.
  • Replace the power cord with a new one if the cord appears to be in good condition.
  • Plug the new power cord into the wall socket, then plug the other end into the back of the TV.


4. Check the TV Settings

Look through the TV's menu to make sure all the connections are set up correctly. You may need to manually set up the connection, depending on what type of device you are using.

  • You can also Look through the TV's settings to ensure the picture is not disabled.
  • You may need to go into the Picture or Picture Mode settings to make sure the TV is set to display the picture. 
  • Go into the menu settings and look for the "Picture" option.
  • Make sure the "Picture Format" is set to the right format for your TV.
  • If the picture format is set to a different type, like 4:3, it could be causing the sound but no picture issue.


5. Perform a Soft Reset

A soft reset can be a great way to fix a Samsung TV with sound but no picture. This can help resolve any software or hardware related issues that may be causing the problem.

You should follow the steps below to achieve this:

  • Unplug the TV from the wall: The first step is to unplug the TV from the wall. This will ensure that all the power to the TV is disconnected.
  • Wait for a few minutes: Once the power is disconnected, wait for a few minutes. This will allow any remaining power to dissipate.
  • Plug the TV back in: After a few minutes have passed, plug the TV back in. This will restore power to the TV.
  • Press and hold the power button: Press and hold the power button on the TV for a few seconds. This will initiate the soft reset process.
  • Wait for the reset to complete: Once the soft reset process has initiated, wait for it to complete. This may take a few minutes.
  • Turn the TV back on: Once the reset is complete, turn the TV back on by pressing the power button. The TV should now be restored to its factory defaults.


6. Perform a Factory Reset

If the soft reset does not work, you may need to perform a hard reset. 

This process will reset the TV to its factory settings, so it's best to try this as a last resort. To reset the TV:

  • Go to the "Settings' menu, select "Support", and then select "Self Diagnosis".
  • From there, you can select the "Reset" option and follow the on-screen instructions.
  • You can also find instructions on how to do this in the TV's user manual.


7. Check for Software Updates

Check to see if there are any software updates available for your TV. You can usually find this information on the TV's support page.

Simply ensure your TV is connected to the internet, then follow the steps below to update your TV software:

  • Press the "Home" button on your remote control and then select "Menu".
  • Navigate to "Settings" then "All Settings".
  • Select "Support" then "Software Update".
  • Note: If Software Update is greyed out, please exit and change your TV source to Live TV. Then return to "Software Update".
  • Choose "Update Now". The TV will begin to search for any available updates.
  • If there is any available update for your TV, you will be asked if you would like to update now. Select "Yes" to proceed.

The new software will begin to download and install into your TV. Once this has been completed your TV will restart with the new software installed.


8. Faulty LCD panel

If your Samsung TV is producing sound but not displaying a picture, you may need to replace the LCD panel. While this may seem like a daunting task, in reality it is a relatively straightforward process. With the right tools and a bit of patience, you can have your Samsung TV back up and running in no time.

  • Before you start, you should gather the right tools and materials. You will need a flat-head screwdriver, a Phillips-head screwdriver, and a replacement LCD panel for your Samsung TV. You should also wear safety goggles to protect your eyes from any debris.
  • Once you have the necessary tools and materials, you can begin the replacement process. First, unplug the power cord from the wall outlet and remove the screws from the back of your TV. Carefully lift off the back panel and remove any screws or connectors that may be holding the LCD panel in place. Disconnect the panel from the display board and remove it from the TV.
  • Next, you can insert the new LCD panel. Make sure to align it correctly with the display board and secure it with the screws and connectors you removed earlier. Reattach the back panel and secure it with the screws.
  • Finally, plug the power cord back into the wall outlet and turn the TV on. You should now see a picture on the screen. If you don't, make sure to check the connections between the LCD panel and the display board.


Having a Samsung TV with sound but no picture can be a frustrating experience. In fact, This guide covered the steps to when trying to fix this issue.


Actions to take When You Have a Samsung TV with Sound but No Picture includes:

  • Make sure the TV is plugged in and turned on.
  • Check the power cable and ensure it is connected securely.
  • Check the HDMI cable and ensure it is connected securely.
  • Check the TV settings, reset the picture size and ensure it is optimised for the display.
  • Try a different HDMI cable to rule out a faulty cable.
  • Check the TV menu for any sound related settings and ensure they are set correctly.
  • Check the audio settings on your sound system and ensure they are optimised for the TV.
  • Check the TV connections to ensure they are connected securely and correctly.
  • Check the source input you are using and make sure it is selected correctly.
  • Check the TV's power supply to ensure it is working properly.

Your Cart