Element Smart TV Apps issues - How to fix them ?

Element Smart TV

This guide by Fixwebnode will provide assistance in troubleshooting apps on your Westinghouse Smart TV, which sometimes may not work as expected. 


You'll find the steps to restart your devices as well as process to deactivate and reactivate any affected app.



Ways to resolve Apps issues on Element Smart TVs


1. Perform App Restart
  • Utilize the Menu or Return buttons on the Remote Control to terminate an app and then launch it again.


2. Power Cycle the TV
  • Press the Power button on the unit itself or the remote to turn it off. 
  • Subsequently, unplug it from the power outlet. 
  • After a waiting period of 10 seconds, plug the TV back in and turn it on through the Power button.


3. Power Cycle the Home Network

In the event the issues is not sorted by restarting the TV set, a Power Cycle Home Network will be necessary.


To do this:

  • Unplug the power cords of your modem and router.
  • Check to make certain that all lights on both the modem and router are turned off.
  • Once 30 seconds have elapsed, plug in the modem and then the router.
  • Your internet connection may take a few minutes to restore.


4. Enhance Network Performance
  • If the issue is not resolved after restarting the network devices, you will have to enhance the Network Performance.
  • If you have other devices that are connected to the same network but not in use, it might be necessary to switch them off or disconnect them. 
  • If your device is connected to the internet via Wi-Fi, the signal strength might be influenced by the distance from the router as well as other external factors. 
  • To try and improve the situation, you could reposition the router so it is in a more central area or consider using a Wi-Fi extender.


5. Reactivate the App

If Improving Network Performance does not resolve the issue, then you need to reactivate the affected APP.


To do this:

  • Utilize the Remote Control arrows to move to and choose your options, followed by tapping OK to confirm them. 
  • Start by entering into TV Settings from the main screen, then select App Settings
  • Once there, select Deactivate App and after deactivation, reactivate the application. 


6. Clear the app's cache and data

If the app is still not working after you've restarted it and your TV, try clearing the app's cache and data. 

This will delete any temporary files that may be causing the problem. 


To clear the app's cache and data:

  • Go to the Settings menu and select Apps
  • Then, select the app you're having trouble with and select Storage
  • Finally, select Clear Cache and Clear Data.


7. Make sure that your TV is connected to a strong Wi-Fi signal
  • Check the Wi-Fi signal strength on your TV.
  • You can do this by going to the Settings menu and selecting Network.
  • If the signal strength is weak, try moving your TV closer to your Wi-Fi router.
  • You can also try restarting your Wi-Fi router.


8. Try using a different HDMI port on your TV

If the app is only working on one HDMI port, try using a different HDMI port.

  • To do this, disconnect the HDMI cable from the port that the app is currently using and connect it to a different port.


9. Try using a different remote control
  • If you're using a third-party remote control, try using the original remote control that came with your TV.
  • To do this, remove the batteries from the third-party remote control and insert them into the original remote control.


10. Try restarting your router

To restart your router:

  • Unplug it from the power outlet for 30 seconds.
  • Then, plug it back in and wait for it to fully boot up.


11. Perform Element TV Factory Reset

By resetting your TV to factory defaults, all settings and preferences are erased, necessitating the requirement to carry out the basic setup stages, for instance reconnecting to your network.


To do this:

  • Press the Menu button on the remote while the TV is switched on.
  • Next, go to TV Settings and select General.
  • Then hit Restore Default and your TV will be reset to its original factory settings.


If you're having trouble with apps on your Element Smart TV, there are a few things you can try to fix the problem. 


First, try restarting the app and your TV. If that doesn't work, make sure that the app is up to date. 


If the app is still not working, try clearing the app's cache and data. If all else fails, you can try resetting your TV to factory defaults.


Here are some additional tips for preventing apps issues on Element Smart TVs:
  • Keep your TV's software up to date.
  • Avoid using too many apps at the same time.
  • Close apps that you're not using.
  • Restart your TV regularly.

By following these tips, you can help to ensure that your Element Smart TV apps are running smoothly and that you can enjoy all of the features that your TV has to offer.

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