Hulu App not Working on Samsung TV - 12 Proven Fix

Samsung TV

Getting Hulu to work on your Samsung TV can be a challenging task, especially when the app fails to run. 

If you're an avid Hulu user, you know how frustrating it can be when your app suddenly stops working on your Samsung TV.  These issues includes streaming and playback issues, difficulty accessing the app, and other errors. 

Here at Fixwebnode, we shall look info different methods of resolving this issue.



Initial Troubleshooting tips to resolving this Hulu App issue on Samsung TV

Luckily, this issue is usually easy to fix. Here are some steps you can take to get your Hulu app up and running again:

  • Check for Updates: The first thing you should do is make sure you have the latest version of the Hulu app. To do this, open the app on your Samsung TV, then select "Settings" followed by "Update". If a new version of the app is available, download and install it.
  • Restart Your TV:  A simple restart can often fix minor issues with apps on Samsung TVs. Unplug the power cord from your TV, wait 30 seconds, then plug it back in. Once the TV has restarted, open the Hulu app and see if it's working.
  • Check Your Network Connection: If the Hulu app still isn't working, make sure your network connection is stable. Go to “Settings” followed by "Network", then select "Test Network". If the connection is unstable, try resetting your router.
  • Reinstall the App:  If none of the above steps have worked, you may need to reinstall the Hulu app. Go to the Samsung TV app store, search for "Hulu", then select "Install". Once the app has been reinstalled, try launching it and see if it works.


If you've followed all of these steps and the app still isn't working, it's time to troubleshoot the issue further by reading the rest of the guide below.


Potential causes as to why your Hulu app is not working properly on your Samsung TV

1. Network Connectivity Issues 

The most common cause of streaming issues with the Hulu app on your Samsung TV is network connectivity. If your TV is not connected to a strong and stable Internet connection, you may experience streaming issues. To check if your network connection is the issue, try streaming content from other apps and see if the issue persists. If it does, try restarting your router or modem and then try streaming again. 


2. Software Issues 

Software issues are another common cause of the Hulu app not working on Samsung TVs. If the Hulu app has become outdated or corrupted, you may experience streaming and playback issues. To fix this, try updating the Hulu app on your Samsung TV. If the issue persists, try uninstalling and reinstalling the app. 


3. Hardware Issues

Hardware issues can also be the cause of the Hulu app not working on your Samsung TV. If your TV's hardware is not up to date or is malfunctioning, you may experience streaming and playback issues. To fix this, try resetting your TV's hardware and then try streaming again. 


Effective methods to try resolving Hulu app not working on your Samsung TV


1. Power Cycle Your Samsung TV to fix app issues

Power cycling your TV can help to reset the connection and software, which can fix many issues. 


Here's how you can power cycle your TV and get the Hulu app working again:

  • First, you'll need to unplug the TV from the power source. Make sure you turn off the TV before unplugging it. 
  • Once unplugged, wait at least one minute before plugging it back in. This will give the TV enough time to reset itself. 
  • While your TV is unplugged, hold the power button on your TV for thirty seconds.
  • Next, you'll need to turn the TV back on. You should see a logo or message on the screen to let you know that the TV is initializing. 

Once the TV has finished initializing, it will to reconnect to your Internet network.

Once the TV is connected to the network, you'll need to open the Hulu app to check if it is working or not.


2. Check if your Samsung TV is compatible with Hulu app

Although Samsung TV models must be no earlier than 2016 and the Hulu app must be updated, Samsung still supports the Hulu app.

You can also download the Hulu app on a variety of other supported devices, but keep in mind that the content and features that you have access to will vary depending on your plan.


Note: If you are uncertain if your model can access the Hulu app, please refer to these 2016+ TV model groups.


So, If you get a message saying that your user session has expired or that Hulo is no longer supported on your device, you should update the Hulu app on your Samsung TV to the newest version.


3. Perform Cold Boot Your Samsung TV

If unplugging your TV doesn't fix the problem, try another process. Don't worry if you don't know what a Cold Boot is; I can provide you with information on the process and how to do it.

So follow the below steps:

  • Take your Samsung TV remote.
  • Hold the remote's power button until the TV turns off and then turn it on.
  • Wait five to ten seconds.
  • Then, launch the Hulu App.


4. Inspect Hulu Servers

It is possible that the Hulu App servers are down at the moment; however, this is a technical issue and not your responsibility, so you must simply wait until the issue is resolved.

If Hulu is not working on other devices, then we can conclude that Hulu servers are down, as it is likely to be a server issue.

You can check their Official Twitter Support page to see if there is an update regarding issues with Hulu Servers.

Also Checking websites such as Downdetector can help you determine the status of a given issue; however, if the issue persists, try exploring other methods presented below.


5 Reinstall Hulu App 

We should definitely try reinstalling if it solves the problem; most people know how to install an App, so there's no need to worry if you don't. Remember, you have to delete the App first before reinstalling it.


So follow the below steps to delete Hulu App:
  • Go to Samsung TVs "Home Screen".
  • Click on "Apps" and then select "Settings".
  • Select the "Hulu" App and press delete.
  • Click on it twice to confirm the process.
  • Turn your TV off, then turn it back on after a few seconds.


To install Hulu App again, simply do the following:
  • Go to the TV's Home screen.
  • Navigate to and select APPS, and then select the Search icon in the top-right corner. 
  • Next, enter "Hulu" and select it. You will see detailed information about "Hulu" App. 
  • Now select Install.


6. Reset Smart Hub on Samsung TV

If Hulu App isn't loading on your Samsung TV, reset Smart Hub on your TV. Smart Hub might be the cause of the Hulu App not working on Samsung TV.

  • Open Samsung TV "Home Screen".
  • Select the "Settings" and press the "Support' option.
  • Tap on "Self-Diagnosis".
  • Scroll down and select "Reset Smart Hub".
  • Enter a pin to confirm the process.

Now, the resetting process will begin.

If you reset Smart Hub on your Samsung TV, be aware that all data, accounts, and apps downloaded on your smart TV will be erased.

If the error is not resolved, jump to the Next method right away.


7. Check your Internet connection

If your internet speed is slow, it can prevent the Hulu App from functioning properly. Therefore, it's important to be familiar with the normal internet speed so you can recognize this issue quickly.

At a minimum internet speed of 5Mbps, Smart TVs are able to stream videos and films at 720p resolution.

You can test the speed of your internet connection on your Samsung TV. 

Perform the below steps:

  • Press the "Smart Hub" button on your remote.
  • Then select "Web Browser" and the speed test will run. 


If the problem persists, then you need to restart or reset your Modem and Router.


8. Reset and Restart Your Wi-Fi Router

The answer to why we need to reset our Wi-Fi router is simple: we can't access the internet if the router isn't detecting signals.

Without a reliable internet connection, it can be difficult for the Hulu App to function properly on any device. 


To address this issue, let's look into resetting the Wi-Fi router:
  • Unplug your router from the power source.
  • Find the "Reset" button and press it for a few seconds.
  • Now, plug in the router again.
  • Connect it with your Samsung TV.
Restarting your Wi-Fi router can help solve a range of connection issues

This can be done in a few easy steps:

  • First, find the power button on your router. This is usually located on the back or side of the device. 
  • Push the button to turn the router off. 
  • Wait a few seconds and then turn the router back on. 
  • You should see a light that indicates the router is powered up. 



Once the router is powered up, you should be able to connect your Samsung TV to the internet:
  • To do this, go to the Settings menu on your TV.
  • Select Network, and then select your Wi-Fi network. 
  • Enter the password for your network, and then your TV should be connected. 


After your TV is connected to the internet, try launching the Hulu app again. 


9. Update TV Firmware Software 

Keeping your TV's firmware up to date is important to ensure that you get the best performance from your TV and the streaming services you use.

If your Samsung TV software is too old for Hulu App to work, you may encounter an issue. 

To ensure this doesn't happen, make sure to update your software if necessary:

  • Press the "Home" button on your TV.
  • Now, go to "Settings".
  • Tap on "Software Update Option".
  • Select the option of "Update Now".
  • Then, press "Yes" to confirm the update.


Once your TV's firmware has been updated, you should be able to use the Hulu app without any issues. 


10. Perform Factory Reset

If the Hulu app isn't working on your TV, you may need to perform a factory reset in order to fix the issue. This can be a time consuming process, but it is the best way to try and get your app working again. 

The first step in performing a factory reset is to back up any important data, settings, and information. This includes any saved passwords, streaming history or other information that you want to keep. Once you have backed up this information, you can proceed with the factory reset. 


To perform the factory reset:
  • From the TV "Home" button, go to "Settings".
  • Scroll down and select the "General" option.
  • Tap on the "Reset" button.
  • Enter the pin to reset.
  • After the reset, you'll have to install Hulu App.


Once you have reset your TV, proceed to restart it and then install the app.


11. Empty the App's Cache Memory

If you haven't cleared the cache and data from Hulu on your Samsung TV, streaming problems could arise, as cache memory is a special space of storage that stores temporary files.

If you would like to clear Hulu's cache and data, please refer to the following steps:

  • On your remote, click the "Home" button.
  • Now, select the "Settings" option.
  • Scroll down and select the "Support" option.
  • Then, select "Device Care Option".
  • Tap on "Manage Storage".
  • Select "Hulu" and view its details.
  • Press "Clear data" and tap "Clear cache".


These steps can be performed on Samsung TVs released in 2020 and 2021.


12. Update Hulu App

If your Hulu app is outdated, it may not be compatible with the most recent version of Samsung TV. Therefore, ensure that you update the Hulu app.

So follow the below steps to update your Hulu App on Samsung Smart TV:

  • Press the "Smart Hub" button on your remote and tap on "Menu".
  • Hold the "Featured" button and press "Hulu".
  • A submenu will appear, then click on "Select all".
  • Finally, press 'Update".


The guide provides several solutions for resolving the issue of the Hulu App not working on Samsung TV. Follow the instructions in the article to fix the problem.


Here are 14 ways to help fix the problem when Hulu App is not working on Samsung TV: 

  • Check your internet connection. Make sure your home network is working properly by restarting your router and modem.
  • Check if the Hulu app is up to date. Go to the Samsung App Store and make sure that you have the latest version of the Hulu app installed. 
  • Clear your cache. Delete any temporary files or data stored on your Samsung TV.
  • Restart the Hulu app. Close the app and relaunch it.
  • Restart your Samsung TV. Unplug the power cable and wait for a few minutes. Plug it back in and switch your TV on.
  • Log out and log back in. Log out of your Hulu account and then log back in.
  • Check if the TV is compatible with Hulu. Check the minimum system requirements needed to stream Hulu on your Samsung TV.
  • Check the subscription. Make sure that your Hulu subscription is still active and that you are logged into the correct account.
  • Check the parental controls. Make sure the parental control settings on your TV are not blocking access to Hulu.
  • Check your HDMI cable. Make sure the HDMI cable is securely connected and is not damaged.
  • Uninstall and reinstall the app. Uninstall the Hulu app from your Samsung TV, then reinstall it.
  • Reset your TV’s Smart Hub. Go to the Settings menu and select Reset Smart Hub.
  • Check for system updates. Make sure your Samsung TV is up to date with the latest system updates.
  • Check for app updates. Make sure the Hulu app is up to date.

Your Cart